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FAQ

What forms of payment are accepted onย www.stg-visioputting-staging.kinsta.cloud?
Payment gateway is STRIPE, which accepts all major credit cards, we also accept PayPal. And trade customers can also pay via BACS.

Can I buy over the phone or e-mail or fax an order?
We only accept a valid credit card as method of payment via our website โ€“ orders must be placed and paid for online to initiate the order.

Is it safe to use my credit card to make purchases onย www.stg-visioputting-staging.kinsta.cloud?
STRIPE payment gateway uses up-to-date, safe, secure technology to ensure that your personal credit-card information is not compromised. The information is encrypted and never stored intact.

Where is the โ€œCVVโ€ number located on my credit card?
On Visa or MasterCard, the three-digit CVV number is printed on the signature panel on the back of the card immediately after the cardโ€™s account number.

Can I change my credit-card information?
You can change your credit-card information by visitingย my account.

When will my credit card be charged?
Your credit card will be charged when you click on the โ€œSubmitโ€ button at the time of purchase. Please click on the โ€œSubmitโ€ button only once.

How do I get my purchases?
In the case of merchandise we use a range of possible couriers. Generally delivery will take between seven and ten days.
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International enquiries
If purchases for merchandise originate from other countries the postage is automatically higher to cover airmail charges.ย 
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If I have a query about my order?
Please emailย info@visioputting.comย and we will do our best to help.
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